Shipping policy
Shipping Policy
Last updated: September 2026
Thank you for shopping with us. We work with trusted third-party suppliers and fulfillment partners who ship products directly to our customers.
Order Processing
Orders are normally processed within 2–5 business days after payment has been successfully received.
Durinelected.
Typical estimated delivery times are:
- United States: 7–15 business days
- United Kingdom: 7–15 business days
- European Union: 7–15 business days
- Other international destinations: 10–25 business days
These are estimated delivery times, not guaranteed delivery dates.
Delivery times may occasionally be longer due to customs processing, carrier delays, weather, holidays, high shipping volumes, or other circumstances outside our control.
Shipping Origin
Some products are shipped directly from third-party fulfillment centers located outside your country, including locations in China, Japan, or other countries, depending on the product and supplier.
This allows us to offer a wider range of products without maintaining a physical warehouse in every country we serve.
The actual shipping origin may therefore vary from one product to another.
Tracking
When tracking is available, tracking information will be sent to the email address provided during checkout.
Please allow a few days for tracking information to become active after your order has been shipped.
Some international shipping methods may provide limited tracking information depending on the destination and carrier.
Shipping Costs
Shipping costs, if applicable, will be displayed during checkout before you complete your purchase.
Shipping costs may vary depending on the destination, product, shipping method, and order size.
Customs, Duties & Taxes
Orders shipped internationally may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country.
Where applicable, these charges will be communicated at checkout or handled according to the shipping method and tax arrangement used for the order.
Customers are responsible for providing accurate delivery information and complying with any applicable import requirements.
For orders shipped to the European Union, applicable VAT and customs requirements may apply to goods imported from outside the EU.
Delayed or Lost Packages
If your order has not arrived within the estimated delivery timeframe, please contact us at:
We will work with our fulfillment and shipping partners to investigate the shipment.
Please note that delivery estimates are not guaranteed, and delays may occur due to g periods of high order volume, holidays, or other circumstances outside our control, processing may take longer.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when tracking is available.
Shipping Times
Because our products may be shipped directly from international fulfillment centers, delivery times vary depending on the destination, product, supplier, and shipping method scustoms, carriers, weather, holidays, or other circumstances outside our control.
Incorrect Shipping Information
Please make sure that your shipping address is correct before completing your order.
If you provide an incorrect or incomplete address and the package cannot be delivered, contact us as soon as possible.
Once an order has been shipped, we cannot guarantee that the shipping address can be changed.
Additional shipping costs may apply if a package needs to be reshipped due to an incorrect address provided by the customer.
Multiple Products in One Order
If you purchase multiple products, your items may be shipped separately depending on their availability, supplier, fulfillment location, or shipping method.
You may therefore receive multiple packages for the same order.
You will not necessarily be charged additional shipping fees because your order is shipped in multiple packages.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
Email: gncmarketingagency@gmail.com